|
|
export const termsAndConditions = `
<div style="font-size: 14px;"><strong>1. Your Relationship with ShowEasy</strong>
<div class="ml-5">These Terms of Use govern your use of the “ShowEasy” (www.showeasy.com), and any other online or offline services provided by us, as well as to govern your consumer activities in exhibition-related products & services through ShowEasy (collectively referred to as the“ShowEasy Service”).</div><strong>2. The Change of Terms & Conditions</strong>
<div class="ml-5">2.1 These Terms of Use will constitute a valid contract between you and ShowEasy. While using any of the ShowEasy Services, you consent to be bound by any and all additional terms and conditions, as may be updated from time to time, applicable to such services, including but not limited to ShowEasy’s “Privacy Policy”, as well as the terms of use for various promotions, rewards, or discount events. All such terms shall have the same effects as the Terms of Use.
2.2 In the event that relevant laws require or ShowEasy deems necessary, ShowEasy may amend or update these Terms of Use at any time without prior notice to you. If there is any change in these Terms of Use, we will post the latest version of these Terms of Use on our website (www.showeasy.com) and other platforms established by ShowEasy (including but not limited to mobile applications) (collectively with our website, the “ShowEasy Platform”), and we will indicate the date on which these Terms of Use were last updated. Your continued use of the ShowEasy Services after an update to these Terms of Use constitutes your acceptance of the updated version. Please check the latest version of these Terms of Use when you use the ShowEasy Services at any time.</div><strong>3. The ShowEasy Services</strong>
<div class="ml-5">3.1 The ShowEasy Services provide you with an easy and simple way to select and purchase exhibit transportation services, booth design, tickets and other exhibition-related products & services supplied by ShowEasy or our third-party suppliers (“Suppliers”) through the ShowEasy Platform. To the fullest extent permitted by law, you also agree that we may change, suspend, discontinue or terminate any services at any time and may impose regulations or restrictions on, or amend the terms of certain services, or limit your access to any part or all of the services, without prior notice to you.
3.2 You may incur fees and expenses which shall be paid to ShowEasy or the Suppliers by you through your use of the ShowEasy Services. In addition, you may be subject to the terms and conditions imposed by the Suppliers. You acknowledge and agree that you are solely responsible for all such fees and expenses, and you agree to pay all such fees and expense and abide by all such terms and conditions imposed by the Suppliers.
3.3 We will make effort to maintain the operation of the ShowEasy Services and the ShowEasy Platform, but we do not warrant that the ShowEasy Services and the ShowEasy Platform will always do properly or stay uninterrupted by external factors. You agree that we reserve the right to reject your visit to the ShowEasy Platform or your use of the ShowEasy Services, and you also agree that we reserve the right to change, suspend, discontinue or terminate the ShowEasy Services or the ShowEasy Platform.</div><strong>4. The Platform Content</strong>
<div class="ml-5">4.1 The term “Platform Content” used in these Terms of Use refers to all the materials presented or used on the ShowEasy Platform by us, including but not limited to text, photographs, graphics, images, illustrations, video, audio, data, code and other materials. You acknowledge and agree that all of the Platform Content is the proprietary property of ShowEasy or the licensors who license ShowEasy to use such materials, which are protected by the relevant intellectual property laws. ShowEasy may change, modify or remove any Platform Content without prior notice to you.
4.2 Subject to your compliance with these Terms of Use, we hereby agree to grant you a limited, non-exclusive, non-transferable license to use or access the ShowEasy Platform, and we may revoke this license at any time without prior notice to you. You agree to comply with relevant intellectual property laws and other applicable laws and regulations. You promise that in no event you will use, reproduce, translate, transmit, broadcast, sell, assign and create derivative works based on or in any other way exploiting the Platform Content in a way that harms ShowEasy or the licensors who license ShowEasy to use such materials. You also undertake not to massively copy, save or download any Platform Content in any form. In addition, you agree that you will bear all risks arising out of your use or access to any Platform Content. To the fullest extent permitted by law, we are not liable in any way for any Platform Content, including but not limited to any errors or omissions in the Platform Content. You shall be solely liable for any losses or damages suffered by any person as a result of your use or access to the Platform Content.
4.3 You acknowledge and agree that, in the course of your use or access to the Platform Content, we may not be able to know which other third-party users you interact with or predict or control their behavior. Therefore, we cannot guarantee the authenticity and accuracy of any contents, materials or information provided by other third-party users through the ShowEasy Platform. </div><strong>5. Member Registration and Login with Social Media</strong>
<div class="ml-5">5.1 In order for you to use the ShowEasy Services, you must sign up for a member account on the ShowEasy Platform, or via a social media account (e.g., Facebook or Google), to log in and become our member (“ShowEasy Member Account”). When registering a ShowEasy Member Account, we may ask you to provide your e-mail and set a password, and after the registration, we may ask you to fill out membership information. You must confirm that all the information you submit to ShowEasy's Platform is true, accurate and complete, and you will update it from time to time to maintain the latest information. If you provide false information, we reserve the right to remove your ShowEasy Member Account without prior notice to you. You may not use the ShowEasy Services with any other person’s ShowEasy Member Account or social media account.
5.2 Your ShowEasy Member Account is personal to you and you shall not share your account information with or allow access to your account by any third party. You will be responsible for all activities generated under your ShowEasy Member Account, and if you find any security concern with your ShowEasy Member Account, please notify us immediately. You are responsible for maintaining the confidentiality of your password and if you have any reason to believe that your ShowEasy Member Account has been compromised or your ShowEasy Member Account has been accessed by a third party, please notify us immediately. You will be solely responsible for the losses or damages suffered by ShowEasy and any other persons due to any illegal use of your account.
5.3 You agree that we reserve the right to reject your registration as a ShowEasy member. You also agree that we may, at our sole discretion, remove your ShowEasy Member Account at any time without prior notice to you.</div><strong>6. Terms of use for ShowEasy Customer Reviews and Comments</strong>
<div class="ml-5">6.1 The Terms of Use for ShowEasy Customer Reviews and Comments (“Terms of Use”) regulate the user behavior related to customer evaluation and review services ("CRR Services") provided by ShowEasy. In the event of a conflict between ShowEasy's privacy policy and the Terms of Use, the Terms of Use shall prevail.
<div class="ml-5">a. By submitting any information or contents (“Contents”) to ShowEasy, you represent and warrant that:• You are the sole producer and owner of the intellectual property rights to the Contents;• You have voluntarily waived all "moral rights" you may have in the Contents;• The Contents shall be legal and accurate;• You certify that you are of the legal age of majority in the jurisdiction in which you reside or, if you are between the ages of 13 and the legal age of majority, that you are using the CRR Services with the supervision of your parent of legal guardian who agrees to be bound by these terms of service. • Your use of the Contents complies with the Terms of Use and shall not cause any harm or damages to any individual or entity.
b. You further agree and warrant that you should not submit any Contents which:• Is false, inaccurate or misleading;• Infringes any copyright, patent, trademark, trade secret or other proprietary right, right of publication or confidentiality of any third party;• Violates any laws, decrees, instructions or regulations (including but not limited to jurisdiction over export controls, consumer protection, unfair competition, crackdown on discrimination or false advertising, etc.);• Might cause and defamation, slander, hatred, racial or religious discrimination, offensive speech, unlawful threat or unlawful harassment against any individual, partnership or company;• Relates to any third-party compensation or any other compensation;• Contains any information referring to other websites, addresses, email addresses, contact information or phone numbers;• Contains any computer virus or other potentially harmful computer program or file.</div>6.2 You agree to indemnify and to hold harmless ShowEasy (and its officials, directors, agents, subsidiaries, joint ventures, employees, and third-party service providers) from and against any and all claims, damages, losses, liabilities and expenses, including reasonable attorneys' fees arising out of, involving or in connection with any breach of the Terms of Use or any laws by you.
6.3 You grant ShowEasy a permanent, irrevocable, royalty-free, transferable right and license to use the Contents worldwide which shall include but not limit to copy, modify, completely delete, adapt, publish, translate, create derivative works from, sell, distribute and / or incorporate the Contents into any form, media, or technology.
6.4 The Contents may be used by ShowEasy at ShowEasy's sole discretion. ShowEasy reserves the right to change, reduce or remove the Contents if ShowEasy determines in its sole discretion that any of the Contents on ShowEasy's website violates the content guidelines or any other provision of these Terms of Use. In addition, you might not be able to edit or remove the Contents through ShowEasy. The Contents are usually posted within two to four business days after you submit. However, ShowEasy reserves the right to remove or refuse to post the Contents for any reason.
6.5 You are duly and solely responsible for the Contents. ShowEasy, its agents, subsidiaries, affiliates, partnerships, or third-party service providers, and their respective directors, officers and employees have no obligation to keep the Contents confidential.
6.6 By submitting your email address with your Contents, you agree that ShowEasy and its third-party service providers are entitled to use your email address to communicate with you regarding the status of your Contents or for any other administrative purposes.</div><strong>7. Your Undertakings</strong>
<div class="ml-5">7.1 You shall use the ShowEasy Services and the ShowEasy Platform fully and only in accordance with these Terms of Use. You shall be solely responsible for all your behaviors while using the ShowEasy Services and the ShowEasy Platform.
7.2 You shall promise the following:<div class="ml-5">a. The specific service selected and purchased by you is for your personal or affiliated company's and organizational use only, and shall not be used for any other commercial purposes.
b. You agree not to copy, reproduce, distribute, publish, display, perform, transmit or broadcast any part of the ShowEasy Services without our prior written authorization, including, by way of example and not limitation, by doing or engaging in any of the following without our prior express written consent: (i) altering, defacing, mutilating or otherwise bypassing any approved software through which the ShowEasy Services are made available; and (ii) using any trademarks, service marks, design marks, photographs or other content belonging to ShowEasy or obtained from the ShowEasy Services.
c. You agree not to bypass, damage or otherwise interfere with any security or other features of the ShowEasy Services designed to control the manner in which the ShowEasy Services are used, harvest or mine the service content from the ShowEasy Services, or otherwise access or use the ShowEasy Services in a manner inconsistent with individual or affiliated company's and organizational usage (including placing abnormal or excessive pre-orders, or cancelling a certain service order after placing it).
d. You agree not to undertake, cause, permit or authorize the translation, reverse engineering, disassembling or hacking of any aspect of the ShowEasy Services, including any service content available on or through the ShowEasy Services, or attempt to do any of the foregoing, or otherwise attempt to use or access any portion of our service other than as intended by ShowEasy, except and solely to the extent permitted by these Terms of Use or other regulations.
e. You agree not to use, display, mirror, frame or utilize framing techniques to disclose the ShowEasy Services, including any service content available on or through the ShowEasy Services, or any portion thereof, through any other application or website, unless and solely to the extent we make available the means for embedding any part of the ShowEasy Services or service content.
f. You agree not to access, tamper with, or use non-public areas of the ShowEasy Services, ShowEasy's (and our hosting company's) computer systems and infrastructure, or the technical delivery systems of ShowEasy's providers.
g. You agree not to harass, abuse, harm or advocate or incite harassment of another person or group, including ShowEasy's employees and other users.
h. You agree not to provide any false personal information, create a false identify, or impersonate another person or entity in any way. Also, you agree not to use any unauthorized ATM card, credit card, or other e-Payment tools to place any order.
i. You agree not to solicit, or attempt to solicit, personal information from other users.
j. You agree not to restrict, discourage or inhibit any person from using the ShowEasy Services, disclose personal information about a third person on the ShowEasy Services or obtained from the ShowEasy Services without the consent of such person, or collect information about our users.
k. You agree not to use the ShowEasy Services to communicate or facilitate any commercial advertisement or solicitation, except as expressly permitted in these Terms of Use.
l. You agree not to engage in any fraud, breach of the information security of the ShowEasy Platform, damage to the interests of ShowEasy, abuse of ShowEasy's promotion or discount, crack the passwords of other users, transfer or illegally save the data or engage in any other illegal activities.</div>7.3 If you violated any matter set out above, we may, based on our discretion, remove your ShowEasy Member Account and cancel the order that violates any matter set out above at any time, without giving you any prior notice, and we may request your compensation.</div><strong>8. Order Confirmation and Refund Policy</strong>
<div class="ml-5">8.1 You can select and purchase exhibit transportation services, booth design, tickets and other exhibition-related products & services provided by ShowEasy or the Supplier in a specified currency through the ShowEasy Platform. Except for certain orders which will be confirmed immediately after you place your order, other orders must be confirmed by ShowEasy or the Supplier afterwards. You agree to receive notification of successful bookings/orders via SMS, email or mobile applications, and you acknowledge and agree that the time it takes to reply to the result of your bookings/orders as indicated on the ShowEasy Platform is for reference only. You also agree that the time it takes to confirm the success of your bookings/orders may be adjusted based on the actual situation.
8.2 ShowEasy reserves the right to change or adjust the prices and fees of exhibit transportation services, booth design, tickets and other exhibition-related products & services provided by ShowEasy or the Supplier at any time. These changes may be announced via SMS, email, the website and mobile applications. If you use the ShowEasy Services after the notice of such changes, it means you agree and accept the changed prices and fees.
8.3 You agree that ShowEasy may, at our sole discretion, refuse or cancel any booking or order that may violate these Terms of Use.
8.4 You agree that you will pay your bookings/orders in accordance with the payment methods we accept; you acknowledge and agree that we are not obligated to process or execute your bookings/orders until you complete the payment in accordance with the payment process instructed by us. Unless otherwise provided in these Terms of Use, the payment for orders/bookings made by you is non-refundable.
8.5 In the case that the service you selected and purchased is provided by a Supplier instead of ShowEasy, such Supplier will accept or reject your booking/order on its own and be responsible for providing all related services. If you have any questions about the content of the service provided by the Supplier, you may first ask the Supplier to obtain the most direct information; alternatively, you can also contact ShowEasy, and we will try to contact the Supplier to find a solution.
8.6 You acknowledge and agree that the specific service provided by any Supplier may result in additional taxes or fees and expenses depending on the actual situation, and you may also be obligated to pay the relevant amount directly to the Supplier or the tax authority. Although we have requested the Supplier to provide the latest and accurate conditions of use, restrictions, prices and other information with respect to the services they provided, ShowEasy cannot warrant that all content displayed on the ShowEasy Platform will be accurate at all times. If your order/booking is cancelled by the Supplier, ShowEasy will notify you as soon as possible in a reasonable manner.
8.7 If you contact us or the Supplier to cancel your order/booking within the cancellation period indicated on the ShowEasy Platform at the time of your order/booking, after you have successfully cancelled and received our notice, or if the service you selected and purchased is cancelled according to the conditions and restrictions set by ShowEasy or the Supplier, the payment you made will be refunded to you in the same way as you paid. You fully acknowledge and agree that the amount refunded may differ from the amount you originally pay due to the foreign exchange rate, or the administration fees or service fees collected by the credit card company or the payment processor.
8.8 Use of E-Voucher<div class="ml-5">a. If you select and purchase exhibit transportation services, booth design, tickets and other exhibition-related products & services through the ShowEasy Platform, after the order/booking is successful, except for providing physical vouchers or under other circumstances, you will receive a SMS, email or mobile application notification confirming your order/booking, which will include the number of your order/booking and an electronic voucher (“E-Voucher”) in accordance with the service you have purchased. In order to use your E-Voucher, you must print out your E-Voucher or present the E-Voucher on your mobile application.
b. You acknowledge and agree that you must comply with the additional conditions and restrictions of E-Vouchers set by ShowEasy and the Supplier, including but not limited to: you must show up in person and on time at the meeting point designated by ShowEasy or the Supplier within the period of use specified on the E-Voucher, and present documents or materials requested by ShowEasy or the Supplier (e.g., an identification document with your photo, the number of your order/booking, your E-Voucher). If you are unable to meet the conditions and restrictions set by ShowEasy or the Supplier, you may not be able to redeem the content of the service recognized by the E-Voucher and no refund will be granted.
c. You acknowledge and agree that if your E-Voucher or the number of your order/booking is lost or stolen, ShowEasy or the Supplier has no obligation to reissue the E-Voucher or provide you with the content of the service recognized by the E-Voucher. In addition, if you attempt to redeem an E-Voucher illegally, for example, if you do not meet the legal age for the use of an E-Voucher recognizing a certain content of service, ShowEasy or the Supplier may refuse to accept your redemption of the E-Voucher and no refund will be granted.</div></div><strong>9. Limitation of Liability</strong>
<div class="ml-5">9.1 You understand that the Platform Content may be provided by the Supplier and agree that we do not provide any representation or warranty regarding the accuracy of the Platform Content. You agree that you will not ask ShowEasy to be responsible for any Platform Content provided by the Supplier in the future.
9.2 You agree that any contact or content transmitted with the ShowEasy Platform is not confidential, and that your communications may be read or intercepted by others. You acknowledge and confirm that there is no confidential, trust or other cooperative legal relationship created between you and ShowEasy.
9.3 To the fullest extent permitted by law, you agree that ShowEasy and our directors, senior managers, officers, employees and agents of such personnel are not responsible for any of your direct, indirect, special, incidental, punitive, exemplary or derivative damages arising out of their non-compliance of these Terms of Use and their use of the ShowEasy Platform or other acts of negligence.
9.4 To the fullest extent permitted by law, you agree that if you are not satisfied with the ShowEasy Services, your sole remedy is to stop using the ShowEasy Services. In any event, if we have any liability to you, the maximum amount of compensation is the total amount you paid to us within the 12 months prior to your initial claim.</div><strong>10. Indemnification</strong>
<div class="ml-5">10.1 You shall indemnify and hold harmless ShowEasy and our directors, senior managers, officers, employees and agents of such personnel from all losses or damages arising out of any third party’s claim for non-compliance of these Terms of Use or the infringement of any intellectual property or any right of others due to your access to the ShowEasy Platform or your use of the ShowEasy Services, or those who use your ShowEasy Member Account. If any of ShowEasy and our directors, senior managers, officers, employees and agents of such personnel suffers any losses or damages, you shall indemnify them, including but not limited to litigation fees, attorney fees, settlement fees and other losses.
10.2 With respect to a claim filed by a third party mentioned above, ShowEasy may ask you to defend against any claim or take legal action, and to conduct any settlement negotiations. However, without our prior written consent, you may not take any legal action which may be averse to our rights.</div><strong>11. Third-Party Websites and Transactions</strong>
<div class="ml-5">11.1 The ShowEasy Platform may include links to third-party websites or applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, products, or other materials on other websites or applications. You shall evaluate on your own and assume all risks.
11.2 If you connect to a third-party website or application through the ShowEasy Platform and have any transaction with such third party, you shall conduct an investigation that you deem necessary or appropriate. Such transaction is between you and such third party and has nothing to do with ShowEasy. You acknowledge and agree that we are not responsible for any costs, losses or damages arising out of your transaction with such third party.</div><strong>12. Termination</strong>
<div class="ml-5">12.1 These Terms of Use will apply to you and ShowEasy until ShowEasy terminates these Terms of Use. In the event that you violate any provision of these Terms of Use or ShowEasy deems necessary at our sole discretion, we may terminate or suspend your use of the ShowEasy Services, and your access to the ShowEasy Platform or your ShowEasy Member Account, without any prior notice to you.
12.2 If these Terms of Use shall terminate in accordance with Section 12.1, you agree that, to the fullest extent permitted by law, we bear no obligation and liability to you, and may cancel any confirmed order prior to the termination without any refund payment to you.
12.3 You acknowledge and agree that any provision of these Terms of Use shall, by its nature, survive after the termination, including but not limited to the Limitation of Liability.</div><strong>13. Dispute Resolution</strong>
<div class="ml-5">These Terms of Use and your relationship with ShowEasy are governed by the laws of the Republic of China. You agree that any controversy and dispute arising out of your use of the ShowEasy Services shall be submitted to the trial court of Taiwan Taipei District Court.</div><strong>14. Miscellaneous</strong>
<div class="ml-5">14.1 If any provision of these Terms of Use is held to be invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions shall remain in full force and effect.
14.2 We may assign these Terms of Use or any right and obligation hereunder, and may delegate any obligation hereunder, to any third party.
14.3 Without our prior written consent, you may not directly or indirectly assign these Terms of Use or any right and obligation hereunder to any third party.
14.4 These Terms of Use are written in traditional Chinese. Any translation of these Terms of Use is solely for reference. If there is any discrepancy between any two language versions, the traditional Chinese version shall always prevail.</div><strong>15. Contact Us</strong>
<div class="ml-5">If you have any questions about our services or these Terms of Use, please contact the ShowEasy Customer Service Center (Email: info@showeasy.com) directly and we will answer your request as soon as possible.</div>
</div>`;
export const cookiePolicy = `
<div style="font-size: 14px;">ShowEasy uses cookies to record and track the online activity of our website users. When you visit our website at www.showeasy.com and its domain, we will store a cookie in your device (browser).
<strong>1. What is a cookie?</strong><div class="ml-5">A cookie is a small text file that we store in your browser to record information about your online activities, such as the information about your login, connection, shopping, language settings, browsing history, etc.</div><strong>2. What are the types of cookies?</strong><div class="ml-5">2.1 By storage period<div class="ml-5">a. Working cookie：they disappear when you close your browser.b. On-going cookie：they disappear when you close your browser.</div>2.2 By setting source<div class="ml-5">a. First-party cookie：they are set by us or by the vendor we use.b. Third-party cookie：they are set by a third party (different domain) other than our website.</div></div><strong>3. Which cookies do we use and for what purpose?</strong><div class="ml-5">3.1 Essential cookieEssential cookies are necessary for the operation of the website to allow you to use various features or services on the website, or to help us detect and prevent fraud while maintaining the security of the website, such as verifying your login information, recording your login information so that you do not have to log in repeatedly when you browse the website again, recording your shopping information, saving your connection information, remembering your language preferences, etc. Therefore, you will not be able to refuse to use it in our website settings. If you turn off the acceptance of the cookies setting in your browser, you may not be able to use certain features or services of the website properly.
3.2 Performance and analysis for cookieThe performance and analysis of cookies helps us to enhance our services and users' online experience, such as calculating and analyzing information on website traffic sources, popular pages, conversion rates, click-through rates, and other information that can be aggregated in an anonymous manner for market research. If you refuse to accept such cookies, we will not be able to use your online activity as the subject for our analysis.
3.3 Ad tracking cookieAd tracking cookies are set by us or by our advertising partners (advertising agency, advertisers). Such cookies can be used to create a profile of you to analyze your preferences and to deliver advertisements to you on our website or other media that are relevant to your interests. Advertising partners do not receive directly identifiable information about you from us, but instead track your online activity with the unique identifier of your browser or connected device. If you refuse to accept such cookies, the advertisements you receive may not be relevant to your interests.</div><strong>4. How can you manage your consent?</strong><div class="ml-5">You can refer to the following link to manage your browser's cookie settings according to your browser type and version. You can also manage your browser's cookie settings by searching for the latest information provided by your browser manufacturer.
<div class="ml-5 blue--text">．<a href="https://support.google.com/chrome/answer/95647?hl=zh-Hant" style="color: inherit;">Google Chrome</a>．<a href="https://support.microsoft.com/zh-tw/topic/%E5%A6%82%E4%BD%95%E5%88%AA%E9%99%A4-internet-explorer-%E4%B8%AD%E7%9A%84-cookie-%E6%AA%94%E6%A1%88-bca9446f-d873-78de-77ba-d42645fa52fc" style="color: inherit;">Microsoft Internet Explorer</a>．<a href="https://support.mozilla.org/zh-TW/kb/delete-cookies-remove-info-websites-stored?redirectlocale=en-US&redirectslug=delete-cookies-remove-info-websites-stored" style="color: inherit;">Mozilla Firefox</a>．<a href="https://support.apple.com/zh-tw/guide/safari/sfri47acf5d6/mac" style="color: inherit;">Apple Safari</a>
</div>`;
export const privavyPolicy = `
<div style="font-size: 14px;" class="mt-3">Showeasy Co., Ltd. (hereinafter referred to as “ShowEasy”, “we/our/us”) is committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal data security.
This Privacy Policy (hereinafter referred to as this "Policy") illustrates how we collect, process, use and protect personal information.
Please read this Policy carefully. If you do not accept this Policy, please do not register as a ShowEasy member or submit any personal information to us. If you are not an adult in accordance with the laws of your country, please make sure that your guardians have read this Policy and that you register as a ShowEasy member or submit your personal information to us with the consent of your guardians.
If you have any question, comment or would like to exercise your rights with respect to this Policy, please feel free to contact us at <span class="primary--text">info@showeasy.com</span> .
<strong>1. Scope of this Policy</strong>
<div class="ml-5">1.1 This Policy applies to all the personal information of ShowEasy members, potential customers or partners and those that are collected by us through the ShowEasy website (showeasy.com) and ShowEasy mobile device application (app).
1.2 Please note that if you link to any other domain or app that is not part of the ShowEasy website or app, we may not be able to continue to maintain the security of your personal information. You are advised to read the privacy policy of that domain or app before linking to any other domain or app.</div><strong>2. How Do We Collect Personal Information/What Personal Information Do We Collect</strong>
<div class="ml-5"><strong>2.1 Personal information provided by you</strong>We will obtain personal information that you have entered on the ShowEasy website or app, or provide through telephone, letter, email, communication software or other means, including:<div class="ml-5">a. MembershipMembership data is your personal information including identification, characteristics, account number and password. You can choose whether to update the membership data or not. If you do not choose to update your basic data, we will not be able to automatically insert your data by the system when you place orders. However, we recommend that you update your password regularly to keep your account safe.
b. Order• Customer/recipient/traveler/contact dataWhen you place an order, depending on the type of products you purchase, you may need to provide the personal information of different individuals, including identification and characteristics, etc. (for example, you may need to provide your passport name and passport number when purchasing foreign tour products, or the recipient's name and address when you purchase pre-mailed physical tickets). You may also choose whether to update the data to the membership data.• Payment and financial dataCredit card information (card number, expiry date and security code) and other payment method information.
c. Business partnersIf you are interested in becoming our business partner, we need to obtain your personal information, including:• Basic data and contact information such as identification, characteristics and working situation• Proof data for qualification review• Financial account data for payment
d. Participants in activitiesWhen you participate in various activities held by us (such as filling in questionnaires, lucky draw and other survey or marketing activities), we need to obtain your personal information, such as identification and characteristics, depending on the contents of the activities.
e. Customer serviceWhen you make inquiries, feedback or complaints to us through various contact methods, we need to obtain your basic data and contact data such as identification and characteristics. When we communicate over the phone, we may record the whole conversation.</div><strong>2.2 Obtained from a third-party service provider</strong><div class="ml-5">a. When you register as a member of a third-party service provider (e.g., Facebook, Google…etc.), we will obtain your data(such as name, photo, email address and any information you choose to provide) and UID according to your settings at the third-party service provider.b. We will also obtain relevant data from third-party service providers about your interactions with ShowEasy on their websites or apps(such as your likes or comments on ShowEasy Facebook page).</div><strong>2.3 Automatic collection via online behaviors</strong>When you use the ShowEasy website or app, we will use cookies or similar technology to obtain your personal information and record your online behaviors, such as:<div class="ml-5">a. IP address.b. Your stay, browsing or clicking on the ShowEasy website or app page.c. Traffic data.d. The webpage you visited before linking to the ShowEasy website.See the About Cookie for more information.</div><strong>2.4 Provided by business partners</strong>If you participate in marketing activities jointly organized by us and our third-party business partners, we may obtain your personal information (such as prize winners' data) from the business partners to the extent necessary.
<strong>2.5 Obtained through a subsidiary or branch</strong>We may also obtain your personal information from our subsidiary or branch, in your location, and add the data to our database to the extent necessary.</div><strong>3. Why Do We Collect Personal Information/How Do We Use Personal Information</strong>
<div class="ml-5"><strong>3.1 Membership management</strong>When you register as a member of ShowEasy, we will create a membership profile for you so that we can manage all membership data. You can do the following in the “Account Settings”:<div class="ml-5">a. Update basic data to help you automatically insert the required information when placing orders.b. Update the password to maintain the security of your account.</div><strong>3.2 Order management</strong><div class="ml-5">a. After you place an order, we will collect the personal information of the customer/recipient/traveler/contact person depending on the products you purchase in order for us to process and fulfill your order.
b. If you want to cancel the order or apply for refund, we may also need additional personal information for processing the refund and qualification review.</div><strong>3.3 Business partner management</strong>To establish/fulfill our contractual relationships with our business partners: We will review the proof data provided by you, and after the contractual relationship is established, we will contact you for the required business contacts and payments.
<strong>3.4 Activity management</strong><div class="ml-5">a. When you participate in any of our activities (such as questionnaires, lucky draws, etc.), we may contact you to communicate the contents of the activities, or disclose the data to the extent necessary (such as the accounts of prize winners).b. When you win the prize, if necessary, we will send the prize to you via your email address or physical address.c. If your prize amount reaches the legal threshold, we also need to obtain the necessary personal information from you to declare in accordance with the law.d. We will also recommend our products to you from time to time.</div><strong>3.5 Customer service</strong>When you make inquiries, feedback or complaints to us, we will use your contact information to keep you updated of the status, or provide your data to our supplier or business partner (such as payment service provider flow or logistics provider) based upon the specific needs in order to assist the handling of the matter. If any dispute arises or is likely to occur, we will also use the communication records between the parties (such as emails) as evidence.
<strong>3.6 Marketing</strong>If you are a member of ShowEasy or our business partner, or you have ordered any products from us, participated in our activities, inquired about product information (as a potential customer), we will use your contact information to recommend the latest exhibitions, discount information, other newsletters or product information you may be interested in, or deliver advertisement to you on third-party platforms (such as Facebook).
<strong>3.7 Survey, statistics and analysis</strong><div class="ml-5">a. We will survey your comments on the products from time to time.b. We will analyze users’ behaviors on the ShowEasy website and app to optimize our performance and service and improve our product planning.c. We will analyze the data you left through your online activities (such as products you search and browsing or clicking behaviors, etc.) or your participation in various activities (such as questionnaires you fill out and lucky draws you participate, etc.) to evaluate products you may be interested in.d. ShowEasy will collect statistics and analyze the collected data to evaluate customer willingness to purchase products and the items which customers like, develop marketing strategies, improve service quality, predict the future trend of hot selling products, or recommend suitable products.</div><strong>3.8 Exercise of rights/fulfillment of statutory obligations</strong><div class="ml-5">a. In case of any consumer disputes, non-performance of contract, infringement or criminal acts, we will use personal information to the extent necessary to make a legal request or defense, such as providing the data to the competent authority or judicial authority.b. If required by law, ShowEasy will also provide your personal information to the competent authority or judicial authority in order to fulfill our statutory obligations.</div><strong>3.9 In the event any of the following occurs, we may also use your personal information for other purposes:</strong><div class="ml-5">a. With consent of the parties.b. Expressly required by law.c. Where it is necessary for protecting public interest, such as when we think that your actions may be illegal, we may provide personal information to the judicial authority.d. Where it is to prevent harm to life, body, freedom or property of the parties.e. Where it is to prevent material harm to the rights and interests of others.f. Where it is beneficial to the rights and interests of the parties.</div></div><strong>4. Who Obtains Personal Information/Why is Personal Information ObtainedWithin the following scope, to the extent necessary, personal information may be obtained by third parties:</strong>
<div class="ml-5">4.1 Where we use the cloud service providers to store personal information in cloud space.
4.2 In order to complete the transaction, the payment service provider (for processing the payment) or the logistics provider (for sending or receiving products, such as collecting your passport to arrange a tour) we cooperate with may obtain your personal information.
4.3 Where we provide personal information required for the order to the supplier according to your specific order requirements. Please note that the supplier receiving the data may, if necessary, contact you or the contact person to collect additional personal information needed for the products or to communicate with you about the products. The supplier may also provide your order data to others in order to complete your purchase. Please also read the supplier's privacy policy.
4.4 Where we provide the order data to ShowEasy's partner in your location.
4.5 If you participate in marketing activities jointly organized by us and our third-party business partner, we may provide your personal information (such as the prize winner's information) to the business partner to the extent necessary.</div><strong>5. Personal Information Storage and Cross-border Transmission</strong>
<div class="ml-5">5.1 ShowEasy uses the cloud space of a trusted cloud storage service provider to store your personal information, and we may transfer your data to data recipients located in other countries and regions (such as where suppliers of local tours or tickets are located) according to your order requirements.
5.2 The personal information protection laws of the location where the data recipient is located may differ from those of your location, but we will do our best to take reasonable measures to ensure that your personal information are effectively secured.</div><strong>6. Use of Personal Information /Retention Period</strong>
<div class="ml-5">ShowEasy will continue to use your personal information while the aforementioned collection purpose still exists. Where the purpose of the collection ceases, we will no longer keep the data in a way that will identify you, unless otherwise required by law.</div><strong>7. How Do We Protect Personal Information</strong>
<div class="ml-5">7.1 ShowEasy is committed to protecting the security of your personal information. We take appropriate administrative and technical measures to ensure the legality of our collection, processing and use of personal information, and to prevent personal information from being tampered with, damaged, lost, leaked or otherwise infringed.
7.2 We will take reasonable steps with our suppliers to ensure the security of your personal information in order to maintain the confidentiality, integrity and availability of personal information.
7.3 We will also carefully select the business partners we instruct to collect, process or use personal information, and supervise the security of personal information by contractual and other reasonable means.
7.4 However, you need to understand that no 100% security maintenance measures over the internet are 100% secure, so we cannot guarantee the absolute security of your personal information.</div><strong>8. The Rights You May Exercise through Us</strong>
<div class="ml-5">You may exercise the following rights with respect to your personal information through ShowEasy.
<strong>8.1 Access to your personal information, including the right to make an inquiry of or to request to review or make a copy of your personal information. Unless any of the following occurs, we will not refuse the exercise of your rights:</strong><div class="ml-5">a. Impairing national security, diplomatic and military confidentiality, overall economic interests or other vital national interests.b. Obstructing the performance of statutory obligations imposed by competent authorities.c. Impairing significant interests of ShowEasy or a third party.</div><strong>8.2 Supplement or correction (Depending on the situation, you may need to provide appropriate explanations)</strong>
<strong>8.3 Requesting to stop collecting, processing or using personal information or requesting to delete personal information.</strong>
<strong>8.4 Requesting to stop using personal information for marketing purposes</strong>When we use your personal information to market any product to you (for example, by sending an information email about the products), you may reject the marketing activity.
<strong>8.5 The way for Right Exercise</strong>You may login to access, supplement and correct your personal information, or you may contact ShowEasy customer service mailbox at info@showeasy.com to exercise the above-mentioned rights. You may also file a complaint about the dispute related to your personal information with the competent authority where ShowEasy is located.</div><strong>9. About Cookie</strong>
<div class="ml-5">We use cookie to collect the personal information of website visitors and app users. Please refer to the Cookie Policy for the privacy policy of cookie.</div><strong>10. Personal Information of Minors</strong>
<div class="ml-5">10.1 If you are not an adult in accordance with the laws of your location, please have your guardians read and accept this Policy, and your guardians should agree to register you as our member or submit your personal information to us.
10.2 If the data you fill in contains the personal information of a minor when placing an order, you should represent and warrant that his/her guardians agree you to provide such minor’s data to us.</div><strong>11. Change of this Policy</strong>
<div class="ml-5">11.1 ShowEasy may update this Policy in the future. You are advised to pay attention to the latest version of this Policy. In the event of a major update, we will notify you proactively in an appropriate manner (such as sending email, bouncing window notification, app notification, etc.).
11.2 Where you are not willing to accept our updated policies to collect, process and use your personal information, please contact us at info@showeasy.com.</div></div>`;
export const FAQText = [{ titles: ["Q1 : How do I search for events?", "Q2 : How do I add events to my wishlist (my favorites)?"], texts: [`<div>You can search the events by using the "searching bar" on the homepage of ShowEasy, you can also use "country/city" or "category" to search for the events.
You can use "filter" on the left side of the "exhibitions page" to narrow down your searching range. The results will be showing on the right side of the page. The results can be sort by "date", "popularity", "interested", and "rating" in order to find a perfect match for you.</div>`, `<div>There is a heart shape "like" button on the page of every event's information, you may like these events that you are interested in after logging in to your account and these events will appear in "my favorites". You may also like these events on their own information page.
If you want to check the events that you have liked, click "my favorites" to compare or to unlike (click the heart shape button again to unlike).</div>`] }, { titles: ["Q1 : How do I sign up for ShowEasy account?", "Q2 : What benefits can I get after signing up for ShowEasy account?", "Q3 : Why didn't I receive any email or confirmation code?"], texts: [`<div>It's totally free to <a href="/user" class="text-decoration-none">sign up</a> for ShowEasy account, here are the ways:
【By using『Google』or『Facebook』account<ol> <li>From ShowEasy homepage, click the "login/ sign up" button on the upper right side, choose『Google』or『Facebook』to log in.<li>After logging in to your account (Google or Facebook), the system will have your email address and other information from the social platform you have chosen.<li>Fill in other required columns, read and agree the policy, then click "submit" </ol> 【By using email address】<ol> <li>From ShowEasy homepage, click "log in/ sign up" on the upper right side, then click "sign up now"<li>Enter your email address, name, phone number, password etc., read and agree the policy, click "submit"<li>You will receive a confirmation mail, click "member verification"<li>You may now log in to your account from ShowEasy homepage!</div>`, `<div>As long as you are a member of ShowEasy, you may use all the convenient services that ShowEasy provides!</ol>Including: my favorites, reviews, price enquiry, tickets purchase etc.
There will be some surprises waiting for you in the future!</div>`, `<div><ul><li>I didn't receive any emailPlease go check your "junk" first, sometimes your email server may misjudge ShowEasy's message as junk mail.
We suggest you remove our mail from "junk" and add <span class="primary--text">info@showeasy.com</span> to your contact in order to avoid this kind of incident.
<li>I entered my email address but I didn't receive the confirmation code...Please wait for a few minutes, we suggest you to re-enter your email address if you still didn't receive it, or contact us directly.</ul> 【Contact】 Monday-Friday 09:00-17:50 Tel : 02-2725-5000 Email : info@showeasy.com</div>`] }, { titles: ["Q1 : How can I reset my password if I forget it?", "Q2 : How can I change my password?", "Q3 : How can I edit my personal information?"], texts: [`<div>Click 【Login】->【Forget password?】-> enter the email address you signed up for ShowEasy account -> you will receive an email with the link to reset your password, follow the following steps then you can reset your password
Remember your new password when you log in next time!</div>`, `<div>After logging in to your account, click the button on the upper right side ->【settings】->【edit】in password column->once your changes are complete, click 【submit】</div>`, `<div>After logging in to your account, click the button on the upper right side, then you can modify your profile and other information.
Once your changes are complete, click on the【save】 button on the bottom of the page.</div>`] }, { titles: ["Q: How to contact ShowEasy?"], texts: [`<div>If you have any questions about ShowEasy, we are pleased to receive your call during our service hours:
Monday-Friday 09:00-18:00 (GMT+8)Tel: 02-2725-5000Email: info@showeasy.com</div>`] }];
|
